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Terms & Conditions

Dove Nail House And Training Academy T&Cs

Payments

Payment for courses is required in full 3 days before a training day. Non refundable deposit is required in order to book in.

Please call us on 07438227627 or email info@dovenailhouse.co.uk to speak with our of our educators for more advice on courses and payment options.

Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.

Refunds

All course fees are non-refundable and non-transferable.

Dove Nail House and Training Academy is unable to offer refunds. 

In line with new legislation, consumers may wish to visit the following website in the event of any dispute European Online Dispute Resolution.

 

Cancellation of Courses

 

In Person Courses

In the event of a genuine reason for cancellation (proof of which may be required); of a confirmed training date notified prior to the booked training date, a request for a date transfer will be considered at the discretion of Dove Nail House and Training Academy (subject to availability).  Non-attendance where no prior notice is given will be handled at the discretion of Dove Nail House and Training Academy and may result in loss of course fees.

Should you be unable to attend a confirmed training date for medical reasons, a valid medical certificate covering the named student and day of the booked training will be required to waiver the fee to reschedule. Under medical or compassionate circumstances (proof of which may be required) and where immediate reschedule might not be possible; a credit for all or part of the course fee may be placed on file as a gesture of goodwill. Credits will be valid towards training courses only and run for a period of up to 6 months from the date of issue at which time the course fees would be forfeited. No refund of course fees can be issued.

In the first instance, please contact  neringa.balande@gmail.com regarding your reschedule request (or non-attendance), who will respond within 24 working hours.

 

Minimum Student Age

We accept all students aged 16 years or over for our face to face training courses. With regret due to insurance reasons, we are unable to accept students aged under 16 years on the day of training for face to face courses. Please note most insurers will only provide public liability (beauty therapist) insurance for working with the general public to those aged 18 or over, although some selected companies will accept those aged 16 or over.

Confirmation of Bookings

Once you have booked a training course you will receive an email within 24 hours to confirm the booking (for bookings made within office hours. Outside of these hours; confirmation will be sent on the next working day). For in person training, your confirmation of booking will include the date you have booked, the time of your course, the remaining balance to pay and the address of your training.

Should a receipt for payment be required, please request this by emailing info@dovenailhouse.co.uk at the time of booking or within 12 months of completing the training. Beyond this time, receipts cannot be issued.

 

Accreditation

All accredited courses are accredited by BrillBirdUk. BrillBirdUk Approval is a recognised beauty accreditor in the beauty industry, with insurance partners for you to obtain public liability insurance. 

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